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apply nowAssistant Digital Content Manager, Digital Experience
Location: Chicago, IllinoisCB2 is transforming the perception of home design for today's modern consumer. Born out of Crate and Barrel, CB2 is committed to high-quality, sophisticated design at an approachable price. Located in downtown Chicago, CB2 offers an engaging, collaborative work environment. If you're creative, team spirited and have a passion for modern design, then join the team as an Assistant Digital Content Manager.
This results-driven role is responsible for the execution of launching all story-telling content, homepage & brand promotions across cb2.com & the CB2 app. This role works closely with Marketing, Creative, Analytics and Merchandising to execute optimized, on-brand content that tells compelling, unique brand stories & drives sales. Responsibilities include execution & measurement for the online experience for homepage (web & app), promotions, and for all of our unique brand-differentiating programs: private label credit card program (“CBCC”), gift & wedding registry, CB2 interiors design services and trade membership program. They will have the ability to combine a passion for driving sales, an interest & appreciation for strong brand storytelling, and an understanding of user experience to improve the content experience online.
Primary Responsibilities:
- Supports the Senior Manager, Digital Experience to plan and execute promotions and marketing campaigns online.
- Contributes to the strategy and development of creative site executions of marketing campaigns and initiatives
- Partner with Senior Manager, developer, Creative to ensure seamless launch of homepage updates, inclusive of proper linking & QA
- Flawless execution of site promotions inclusive of shop paths, sorts, compelling messaging & optimized filters
- Flawless execution & proper testing for all content launches
- Regular hindsight reporting on promotions performance
- Regularly reviews competitive websites to identify new opportunities as it relates to homepage templates/layouts/messaging, promotional tactics & strategies
- Supports the Senior Manager, Content & partners with Marketing program owners (of CBCC, Gift Registry, Trade, CB2 Interiors) to ensure inspiring and on-brand experience for each of our brand-differentiating programs
- Regularly ideates on new A/B testing opportunities to further improve the experience
- Review web metrics to continually tweak campaigns & promotions for best performance
- Partner with Marketing & Merchandising to relentlessly maintain a solid understanding of brand priorities and ever-changing product assortments
- Regularly analyze customer research & site metrics to better understand customer journeys and identify opportunities to drive conversion.
- Provide Site Merchandising partners support with category sort adjustments as needed
- Work with Product Management to identify site feature enhancements
Knowledge, Skills, and Abilities:
- High attention to detail
- Fast learner & a self-starter
- Process-oriented
- Strong communication skills
- Tech Savvy
- Collaborates well
- Desire to learn
- Positive, enthusiastic attitude and a natural problem solver
Experience Required:
- Bachelor degree preferred
- A minimum of 2 years experience in eCommerce, marketing, merchandising or content management
- Knowledge of HTML and CSS helpful, but not required
Our commitment to our associates is of the utmost importance. One of the reasons the company attracts such a diverse group of associates is that we offer a full menu of benefits that are relevant to their lives, both on and off the job. We are proud to offer a comprehensive compensation and benefits package to support eligible part time and full time associates and their families, including:
- Medical/Dental/Vision
- Life insurance and Disability
- Retirement and 401(k) match
- Paid time off, wellness time and volunteer time
- Merchandise discount and EAP resources
- Tuition Reimbursement
Many of these benefits begin on day one, and extend to eligible dependents. To learn more about available benefits please click https://jobs.cb2.com/benefits
Euromarket Designs, Inc., which does business as Crate and Barrel and CB2, will be referred to as “the Company”. The Company is deeply committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please contact the location you are applying to here and ask to speak with a manager regarding the nature of your request.
The Company is an equal opportunity employer; applicants are considered for all positions without regard to race, color, religious creed, sex, national origin, citizenship status, age, physical or mental disability, sexual orientation, gender identity, marital, parental, veteran or military status, unfavorable military discharge, or any other status protected by applicable federal, state or local law.
The Company participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the US.
State / City Compliance: The Company will consider for employment qualified applicants with criminal history, including arrest and conviction records, in accordance with the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.
Job Applicant Privacy: For details about how the Company collects and uses your personal information, please see our Job Applicant Privacy & Communications Notice.
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