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Lifecycle Marketing Coordinator, North America

Location: Chicago, Illinois

CB2 is transforming the perception of home design for today's modern consumer. Born out of Crate and Barrel, CB2 is committed to high-quality, sophisticated design at an approachable price. Located in downtown Chicago, CB2 offers an engaging, collaborative work environment. If you're creative, team spirited and have a passion for modern design, then join the team as a Lifecycle Marketing Coordinator, North America.

The Lifecycle Marketing Coordinator, North America will support, plan, schedule, and execute timely messages across Email, SMS, and CB2 App channels across US and Canada marketplaces. They will also collaborate on channel/audience strategies and accurate execution of campaigns while contributing to reporting and enhancing processes and campaign performance.

This is a hybrid position based out of our CB2 Headquarters in Chicago, Illinois.

A day in the life as a Lifecycle Marketing Coordinator, North America…

  • Manage and maintain project schedules and track progress of all email/sms/push sends, from initial creative through to development and deployment
  • Support creative briefs for all email/sms/push campaigns
  • Advise and manage message versioning for Canada Market
  • Route email/sms/push creative through stakeholder approval process and collaborate with Design team on changes
  • Review all email/sms/push proofs for content and design accuracy, support the QA process
  • Stay up to date on channel best practices and research the competitive landscape to identify new opportunities
  • Assist in strategic planning and test plan development to optimize email/sms/push channel performance
  • Support the Lifecycle marketing team with reporting for weekly/monthly/ad hoc campaign reporting
  • Assist with the management of email/sms/push messaging calendar and schedule adjustments
  • Assist Customer Service, Store Operations and IT teams with email/sms/push related questions for addressing customer communication issues and troubleshooting programs

What you’ll bring to the table…

  • Strong problem solving skills, organizational and analytical skills
  • Detailed with the ability to multitask in a fast paced environment
  • Strong project and time management skills
  • Strong interpersonal and strong communication skills
  • Team player with demonstrated ability to work effectively with multiple cross-functional groups

We’d love to hear from you if you have…

  • Bachelor’s degree
  • 1+ years experience in developing digital marketing campaigns
  • Experience using ESP tools, such as ExactTarget/Salesforce Marketing Cloud, Responsys, Silverpop or CheetahMail (not required, but a plus)


Job ID 2024-18535 Date posted 02/09/2024 Position Type Full-Time
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Our commitment to our associates is of the utmost importance. One of the reasons the company attracts such a diverse group of associates is that we offer a full menu of benefits that are relevant to their lives, both on and off the job. We are proud to offer a comprehensive compensation and benefits package to support eligible part time and full time associates and their families, including:

  • Medical/Dental/Vision
  • Life insurance and Disability
  • Retirement and 401(k) match
  • Paid time off, wellness time and volunteer time
  • Merchandise discount and EAP resources
  • Tuition Reimbursement

Many of these benefits begin on day one, and extend to eligible dependents. To learn more about available benefits please click

Euromarket Designs, Inc., which does business as Crate and Barrel and CB2, will be referred to as “the Company”. The Company is deeply committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please contact the location you are applying to here and ask to speak with a manager regarding the nature of your request.

The Company is an equal opportunity employer; applicants are considered for all positions without regard to race, color, religious creed, sex, national origin, citizenship status, age, physical or mental disability, sexual orientation, gender identity, marital, parental, veteran or military status, unfavorable military discharge, or any other status protected by applicable federal, state or local law.

The Company participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the US.

State / City Compliance: The Company will consider for employment qualified applicants with criminal history, including arrest and conviction records, in accordance with the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.

Job Applicant Privacy: For details about how the Company collects and uses your personal information, please see our Job Applicant Privacy & Communications Notice.

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