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Merchandising Operations Assistant

Location: Chicago, Illinois

CB2 is transforming the perception of home design for today's modern consumer. Born out of Crate and Barrel, CB2 is committed to high-quality, sophisticated design at an approachable price. Located in downtown Chicago, CB2 offers an engaging, collaborative work environment. If you're creative, team spirited and have a passion for modern design, then join the team as a Merchandising Operations Assistant. 

This role is responsible for providing administrative and operational support within the merchandising team. Day to day tasks include working with Merchant, Product Development, and Planning teams on both short term and long term projects, and providing direction to partners and all channels for a variety of tasks.  The Merchandising Operations Assistant is responsible for making sure these projects are handled in a clear, efficient way for the brand.  

This is a hybrid position that requires 2-3 days per week in the Chicago corporate office.

A day in the life as a Merchandising Operations Assistant…

  • Manage all aspects of purchase orders, including daily maintenance, updating and tracking
  • Manage and enter retails for clearance and promotions
  • Act as the liaison between the Merchandising team and vendors regarding sample maintenance and tracking
  • Work with the planning team in managing the shipment, delivery and tracking of products
  • Foster a collaborative and fun work environment within the Merchandising Department focused on distinctive product and an engaged customer experience
  • Collaborate with vendors and the Global Partner Operations team on barcode compliance and resolving barcode issues
  • Work with the merchandising team, vendors and distribution centers to resolve shipping/receiving discrepancies
  • Work with discrepancy reports and various departments to resolve invoicing issues in order to process and initiate charge-backs for discrepancies, as necessary
  • Monitor and maintain EMMA messaging through consistent and timely communication with vendors.
  • Support product manager and product manager assistant with product style-out preparation
  • Work with the planning team to generate weekly and monthly sales and inventory reports
  • Assist the product manager assistant with maintaining data in the assortment plan, catalog lists, new product lists and in the Virtual Ticket database
  • Assist PM and PMA with approval of samples for photography and production
  • Monitor e-commerce site for assortment flow, product images and selling information

What you’ll bring to the table…

  • Excellent communication and problem solving skills
  • Strong prioritizing / organizational and interpersonal skills
  • Team player with leadership spirit, proactive approach and capable of working independently 
  • Excellent data entry and accuracy skills
  • Ability to work in a highly collaborative environment 

We’d love to hear from you if you have…

  • Bachelor's Degree, retail or related study preferred
  • Previous experience in retail or other fashion-related, fast-paced environment 
  • Proficient in Microsoft Office, specifically Excel


Job ID 2024-18931 Date posted 03/21/2024 Position Type Full-Time
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Our commitment to our associates is of the utmost importance. One of the reasons the company attracts such a diverse group of associates is that we offer a full menu of benefits that are relevant to their lives, both on and off the job. We are proud to offer a comprehensive compensation and benefits package to support eligible part time and full time associates and their families, including:

  • Medical/Dental/Vision
  • Life insurance and Disability
  • Retirement and 401(k) match
  • Paid time off, wellness time and volunteer time
  • Merchandise discount and EAP resources
  • Tuition Reimbursement

Many of these benefits begin on day one, and extend to eligible dependents. To learn more about available benefits please click

Euromarket Designs, Inc., which does business as Crate and Barrel and CB2, will be referred to as “the Company”. The Company is deeply committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please contact the location you are applying to here and ask to speak with a manager regarding the nature of your request.

The Company is an equal opportunity employer; applicants are considered for all positions without regard to race, color, religious creed, sex, national origin, citizenship status, age, physical or mental disability, sexual orientation, gender identity, marital, parental, veteran or military status, unfavorable military discharge, or any other status protected by applicable federal, state or local law.

The Company participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the US.

State / City Compliance: The Company will consider for employment qualified applicants with criminal history, including arrest and conviction records, in accordance with the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.

Job Applicant Privacy: For details about how the Company collects and uses your personal information, please see our Job Applicant Privacy & Communications Notice.

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