Team Leader, Visual

Location: New York, New York

Our CB2 associates create timeless products and unforgettable experiences, proudly serving customers with a focus on quality, design, and character. We believe that’s the secret to an effortlessly collected home. Our CB2 brand was established in 2002, and continues to evolve to deliver sophisticated, modern design for contemporary customers.

From archival pieces by design legends to contemporary cult classics, this is furniture and decor built to last. Ready to build a legacy? Join the creative minds at CB2 to create something unforgettable.

You’re a visual thinker with a passion for organization and efficiency. As Team Leader, you bring our merchandise design to life while supporting the Assistant Store Leader – Visual. You lead and mentor the merchandising team, communicating the design vision, coaching on visual and operational standards, and providing feedback to drive excellence. You plan, perform, and supervise merchandising work, including floorset execution, ongoing maintenance, signage, and collateral, while managing replenishment routines and back-of-house standards. You analyze KPIs, support expense reduction initiatives, and ensure the salesfloor is always well-stocked and aligned with the brand. Positive, creative, and adaptable, you collaborate across teams to ensure visual merchandising drives both customer experience and sales.

A day in the life as a Team Leader, Visual...

Lead designated team and manage associate workload as determined in partnership with the Assistant Store Leader
Coach associates on exceptional performance and maintain a strong visible presence in the department/work area
In coordination with the Assistant Store Leader, support all aspects of performance and development for the designated team to encourage professional growth
Provide specific and timely feedback about performance directly to associates and share observations with the Assistant Store Leader
Partner with the Assistant Store Leader to train and develop associates on product knowledge, selling, customer service, operations, visual, policies and procedures, as applicable
Focus on promoting sales as they pertain to, or are driven by, position and acting as the Leader On Duty (LOD)
Communicate regularly with the Assistant Store Leader to review business results, execution of plans/strategies, customer feedback and associate performance
Ensure all customers are provided gracious, quick and efficient service through setting expectations and modeling behaviors

What you'll bring to the table...

Strong communication and interpersonal skills
Excellent organizational and time management skills
Strong problem solving skills
Demonstrated ability to execute and drive results
Required to spend significant time on the sales floor, interacting with customers, observing day to day operations, coaching, and helping whenever and wherever needed
Ability to work a full time flexible schedule including nights, weekends, and holidays, as needed.
Majority of time in this role will be spent interacting with customers and associates in the store and ensuring that the store business is running smoothly
Ability to be in the store as the Leader on Duty multiple times a week, including being a keyholder and the leader to open or close the store when needed.
Hourly team members and several leaders within multiple departments will rely on you in the store for everyday operations and ongoing efforts like associate development and performance management.

We'd love to hear from you if you have...

1+ years visual, customer service, or retail leadership experience
Experience with Microsoft Office, Google applications, computer systems and tablet devices
Full-Time roles: open availability to work flexible hours on weekdays, evenings and weekends

Starting Rate: $21.85 - $27.31

Pay ranges will be adjusted upward as needed to comply with applicable state and local law. In addition to your salary, based on your role, associates may be eligible for other compensation including bonuses, sales incentives, and long term incentives.

Job ID R25371 Date posted 07/08/2026 Position Type Full Time

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Our commitment to our associates is of the utmost importance. One of the reasons the company attracts such a diverse group of associates is that we offer a full menu of benefits that are relevant to their lives, both on and off the job. We are proud to offer a comprehensive compensation and benefits package to support eligible part time and full time associates and their families, including:

Medical/Dental/Vision
Life insurance and Disability
Retirement and 401(k) match
Paid time off, wellness time and volunteer time
Merchandise discount and EAP resources
Tuition Reimbursement

Many of these benefits begin on day one, and extend to eligible dependents. To learn more about available benefits please click https://jobs.cb2.com/benefits

Euromarket Designs, Inc., which does business as Crate & Barrel, Crate & Kids, CB2 and Hudson Grace, will be referred to as “the Company”. The Company is deeply committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please contact the location you are applying to here and ask to speak with a manager regarding the nature of your request.

The Company is an equal opportunity employer; applicants are considered for all positions without regard to race, color, religious creed, sex, national origin, citizenship status, age, physical or mental disability, sexual orientation, gender identity, marital, parental, veteran or military status, unfavorable military discharge, or any other status protected by applicable federal, state or local law.

The Company participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the US.

State / City Compliance: The Company will consider for employment qualified applicants with criminal history, including arrest and conviction records, in accordance with the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.

Job Applicant Privacy: For details about how the Company collects and uses your personal information, please see our Job Applicant Privacy & Communications Notice.

Questions? Please reach out to careers@crateandbarrel.com

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