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Associate Director, eCommerce Merchandising - Furniture

Location: Chicago, Illinois

CB2 is transforming the perception of home design for today's modern consumer. Born out of Crate and Barrel, CB2 is committed to high-quality, sophisticated design at an approachable price. Located in downtown Chicago, CB2 offers an engaging, collaborative work environment. If you're creative, team spirited and have a passion for modern design, then join the team as an Associate Director, eCommerce Merchandising - Furniture

The Associate Director, eCommerce Merchandising - Furniture will oversee the execution and optimization of the end-to-end site experience for this specific category on the CB2 website and mobile app. They will work closely with Merchandising, Marketing & Analytics on in-season business optimizations as well as plan for future seasonal content needs.

This is a 2-day hybrid opportunity at our Chicago Corporate office

A day in the life as an Associate Director, eCommerce Merchandising - Furniture...

  • Lead end-to-end full funnel category optimization strategy & execution in partnership with the team
  • Analyze web metrics/reporting in order to identify opportunities to improve conversion within Housewares category
  • Partner with Merchandise team to identify opportunities as well as increase sales & conversion within assigned category
    Refine sort order and filters on category pages to optimize for conversion
  • Develop product page ‘playbook’ strategy in partnership with team, Merchandising, Copywriters & Photo Studio partners
  • Execute best in class cross-sells by partnering with Product Management and external vendors, ensuring quality and coverage across category
  • Ability to lead seasonal content strategy planning efforts with internal team members & cross-functional partners
  • Partner effectively with project managers and other team members to properly QA and test seasonal launches (content, links, page sorts) to ensure flawless execution.
  • Partner with project manager to help support management of timelines and deliverables of all projects in assigned categories
  • Leads execution across design and development team of all projects within assigned category
  • Support ecommerce team members with execution of promotions within the category as needed
  • Identify and propose new site merchandising initiatives and/or a/b testing opportunities based on current trends and competitive landscape
  • Own weekly, monthly & seasonal category performance hindsights

What you’ll bring to the table…

  • Leadership presence
  • Proven experience with collaborating well with key business partners
  • Self-starter with experience in establishing processes
  • Detail oriented and able to prioritize effectively to meet deadlines
  • Tech savvy
  • Strong communication skills both written and verbal
  • Curious with a growth mindset
  • Experience in driving results with an enthusiastic attitude and a natural problem solver

We’d love to hear from you if you have…

  • Bachelor degree
  • 5 years experience in eCommerce Merchandising
  • 2 years experience in eCommerce Leadership role
  • Experience with Adobe Omniture reporting or other web analytics
  • Experience with Content Management System (CMS) a plus
  • A/B testing experience


Job ID 2024-19231 Date posted 05/15/2024 Position Type Full-Time
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Our commitment to our associates is of the utmost importance. One of the reasons the company attracts such a diverse group of associates is that we offer a full menu of benefits that are relevant to their lives, both on and off the job. We are proud to offer a comprehensive compensation and benefits package to support eligible part time and full time associates and their families, including:

  • Medical/Dental/Vision
  • Life insurance and Disability
  • Retirement and 401(k) match
  • Paid time off, wellness time and volunteer time
  • Merchandise discount and EAP resources
  • Tuition Reimbursement

Many of these benefits begin on day one, and extend to eligible dependents. To learn more about available benefits please click

Euromarket Designs, Inc., which does business as Crate and Barrel and CB2, will be referred to as “the Company”. The Company is deeply committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please contact the location you are applying to here and ask to speak with a manager regarding the nature of your request.

The Company is an equal opportunity employer; applicants are considered for all positions without regard to race, color, religious creed, sex, national origin, citizenship status, age, physical or mental disability, sexual orientation, gender identity, marital, parental, veteran or military status, unfavorable military discharge, or any other status protected by applicable federal, state or local law.

The Company participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the US.

State / City Compliance: The Company will consider for employment qualified applicants with criminal history, including arrest and conviction records, in accordance with the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.

Job Applicant Privacy: For details about how the Company collects and uses your personal information, please see our Job Applicant Privacy & Communications Notice.

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