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Location: Miami, Florida
Design Coordinator
Our CB2 associates create timeless products and unforgettable experiences, proudly serving customers with a focus on quality, design, and character. We believe that’s the secret to an effortlessly collected home. Our CB2 brand was established in 2002, and continues to evolve to deliver sophisticated, modern design for contemporary customers.
From archival pieces by design legends to contemporary cult classics, this is furniture and decor built to last. Ready to build a legacy? Join the creative minds at CB2 to create something unforgettable.
The Design Coordinator supports the design experience by organizing and managing appointments, store events, and sales aids. The Design Coordinator is responsible for delivering exceptional customer service and providing initial assistance to customers seeking design solutions. The Design Coordinator will assist Designers with consultations, projects, and customer outreach.
A Day in the Life as a Design Coordinator at CB2...
Drive sales and a differentiated experience by assisting customers and Designers with managing appointments and Design Desk projects.
Own the organization and replenishment of sales aids
Conduct post-purchase customer outreach
Support Designers and Leaders by managing pipeline activities and in-store events
Assist customers on the floor and pass them off to Designers as appropriate
Possess a clear understanding of the brand aesthetics and merchandising strategy by channel: store, e-commerce, catalog
Ensure full understanding and awareness of all product information, including characteristics and care information, and stay informed on the competition and industry trends.
Act as the point person and maintain partnerships with CDST and B2B departments
Deliver individual sales, KPI, service goals, and productivity standards, and engage customers on the sales floor by demonstrating our selling skills
Actively listen to the customer to identify which products will best meet their needs and communicate company loyalty services
Assist Designers with in-home and in-store consultations
Support and model excellent service by exhibiting a positive attitude and enthusiasm, ensuring all customers receive gracious, quick, and efficient service
Support store training and education on design services to drive a clear understanding of design services and offerings
Support large-scale projects as assigned
What you'll bring to your table...
Understanding basic design functions, including spatial planning, fabric selection, lighting, and interior design styles
Excellent, effective, timely communication skills and the ability to translate the brand vision and the customer's wants/needs
Ability to stay up to date on market trends
Ability to be an agent of change and shift quickly as our business evolves
Proven track record of building long-lasting relationships with customers
Interpersonal skills; team player
Strong organizational skills
We'd love to hear from you if you have...
1+ years of relevant experience in Retail or Customer Service
Experience organizing events
Proficient in Google platforms, virtual communication, and appointment management systems.
Job ID R22736 Date posted 01/06/2026
Position Type Full Time, 1st Shift
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Our commitment to our associates is of the utmost importance. One of the reasons the company attracts such a diverse group of associates is that we offer a full menu of benefits that are relevant to their lives, both on and off the job. We are proud to offer a comprehensive compensation and benefits package to support eligible part time and full time associates and their families, including:
- Medical/Dental/Vision
- Life insurance and Disability
- Retirement and 401(k) match
- Paid time off, wellness time and volunteer time
- Merchandise discount and EAP resources
- Tuition Reimbursement
Many of these benefits begin on day one, and extend to eligible dependents. To learn more about available benefits please click https://jobs.cb2.com/benefits
Euromarket Designs, Inc., which does business as Crate & Barrel, Crate & Kids, CB2 and Hudson Grace, will be referred to as “the Company”.
The Company is deeply committed to working with and providing reasonable accommodations to individuals with disabilities.
If you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position,
please contact the location you are applying to
here
and ask to speak with a manager regarding the nature of your request.
The Company is an equal opportunity employer; applicants are considered for all positions without regard to race, color, religious creed, sex, national origin, citizenship status, age, physical or mental disability, sexual orientation, gender identity, marital, parental, veteran or military status, unfavorable military discharge, or any other status protected by applicable federal, state or local law.
The Company participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the US.
State / City Compliance: The Company will consider for employment qualified applicants with criminal history, including arrest and conviction records, in accordance with the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.
Job Applicant Privacy: For details about how the Company collects and uses your personal information, please see our Job Applicant Privacy & Communications Notice.
Questions? Please reach out to careers@crateandbarrel.com
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